You don't need every answer to get started.

Yes. Tell us about the application and share any drawing or existing material information you have. We'll help identify what needs to be considered and confirm the proposed specification with you.

If your customer or design already calls for a particular specification, include it. We won't assume that another material is an acceptable substitute.

The product form, approximate quantity, delivery location and required timing are useful starting points. If you know the alloy, temper, dimensions or finish, include them too.

For a custom profile, send a drawing if you have one. Tell us whether the quantity is for a single project or repeat production. We'll follow up on the details needed for a quote.

Use whichever description you already have. For flat products, thickness, width and length—or a coil requirement—help define the material. For an extrusion, the shape or profile drawing and required length help us understand the request.

A sketch or photo can help explain an unfamiliar form. Our team will work with you to turn that information into a specification for review.

Yes. A drawing, dimensions, intended use and estimated quantity give us a useful starting point. Please include any machining, finish or assembly requirements.

We'll review the requirement with a suitable extrusion source and discuss manufacturing details, tooling, approvals and timing with you before an order is agreed.

Include those needs in your inquiry. Cut lengths, blanks, slit material, finishing and machining can affect which source and supply arrangement suit the job.

We'll review the requested work with the relevant manufacturer or processing source and confirm the scope in the proposal. If you're unsure about the supplied condition, tell us how you plan to use the material.

Tell us about your expected usage, order quantities and production or replenishment schedule. If those numbers are still estimates, that's useful to know too.

We can review them with your team and the source so the proposal reflects how you buy and use the material. Any delivery schedule and release arrangements will be confirmed with you.

Yes. Share any required material documentation, inspection, sample or approval requirements early in the conversation. We'll review them with the source and confirm what is included in the quotation.

If the requirement comes from a customer specification or quality procedure, sending that document helps us understand it accurately.

Contact your Foundaire representative or email info@foundaire.com. Include the order reference, a description of the concern and photos where helpful.

We'll review it with you and work directly with the source to address it. Keep the material, packaging and relevant documents available while we investigate; they may help establish what happened.